US State Privacy Policy Addendum

This page contains is an addendum to the Artix Entertainment Privacy Policy and contains additional information for residents of US states that have their own data privacy laws, regulations, and associated rights.

No matter where you live, you have the right to be free from discrimination based on your exercise of your state data privacy rights. We do not discriminate against anyone who chooses to exercise their rights.

Contact Us

Submit a privacy request using this Player Support Ticket Form.

  • These rights are subject to exceptions as allowed under applicable state law.
  • If you have an account with us, we may require you to use the account to submit the request.
  • In the request, please specify which right you are seeking to exercise and the scope of the request.

A member of the Player Support team will confirm receipt of your request within 10 days and respond to your request within 45 days.

Verification of Identity

For security purposes, before we process your request, we will ask you to verify your identity. We may require you to:

  • Confirm receipt of an email sent to an email address that matches our records,
  • Provide us with details relating to your history with us
  • Provide additional information if we believe your account has been compromised

If we have reason to suspect the security of your account has been compromised, we will request additional information from you that matches our existing records, dependent upon the nature of the request and the sensitivity of the information requested.

Note: If we are unable to verify your identity, we may deny your request. 

Access to Sites and Services

Certain types of information are required to enable your use of our Services. If you request deletion, you may not be able to use or log into certain sites, products, services, or features that require registration. A member of the Player Support team will respond with more information about the impact of requesting deletion.

For security purposes, before we process your request, we will ask you to verify your identity and provide requested information to ensure we take the action on the appropriate accounts and information. If we cannot verify your identity or are unable to complete / comply with your request in any way, we will respond to you or your authorized agent with additional information.

If you have any questions about this policy or issues accessing it, please contact us at ccparequests@battleon.com

California: Notice at Collection

The following disclosures are made pursuant to the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code 1798.100, et seq, as amended.

California residents have the right to:

  • Request the type and specific pieces of personal information we collect
  • Know the purpose your information is being used for and who we share it with
  • Request the deletion of your personal information information (subject to certain exceptions)
  • Opt-out of the sale or sharing of your personal information
  • Correct inaccurate personal information
  • Request your personal information be used for limited purposes (such as providing access to websites and game servers)
  • Designate an agent to exercise these rights on your behalf

To exercise any of your rights, please submit a request using this Player Support Ticket Form.

Access or Deletion Requests

Requests may be made up to two times in a 12-month period. Certain information may be exempt from such requests under California law. 

Authorized Agents

California residents may designate an agent to make requests to exercise your rights under the CCPA. Artix Entertainment will take steps both to verify the identity of the person seeking to exercise their rights and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.

Signed written authorization notices may be mailed to:

Artix Entertainment: CCPA Request
16506 Pointe Village Drive
Suite 201, Lutz FL
33558 

Sale of Personal Information

California residents may opt out of the “sale” of their personal information, as defined by the CCPA. California law broadly defines “sale” in a way that may be interpreted as the type of “sharing” included when we allow third parties and service providers to receive certain information about your use of our Services, such as Cookies, IP address, and/or browsing behavior, to deliver targeted advertising on the Properties or other services.

We will never share, sell, rent, or trade your personal information with / to any third parties for their promotional purposes. 

We gather advertising and analytics information from third parties to help support our marketing initiatives and to improve our Services. Targeted advertising purposes this information includes demographic and statistical information, device information and identifiers, connection and usage data, geolocation, and social media information.

California Shine the Light Law

California Civil Code Section 1798.83 permits users who are California residents to request and obtain certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

We do not share your personal information with unaffiliated third parties for their own direct marketing purposes.

Privacy Rights for California Minors

California law permits residents under the age of 18 to view, correct, or remove information provided by you or publicly posted by you. 

  • For Game Account information: log in to the Account Management website
  • For Online forum messages or forum profile information, log into your Artix Entertainment forum account
  • Contacting Player Support through our Support Center
  • Write to us at:

Artix Entertainment, LLC: CCPA Request
P.O. Box 2005
Land O' Lakes, FL 34637

Members of the Player Support team are also available to review, update or remove Information and/or content as appropriate upon request.

Please note:

  • A password is required to access your account/s via the Account Management or Forum websites.
  • Members of the Support Team will ask for proof of identity before assistance can be provided.
  • Residual copies of Information and/or content that have been removed from your account and/or the Properties may remain in our backup systems until the next regularly scheduled data removal.
  • Your Information may be retained where allowed by law to resolve disputes, enforce user agreements, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.

Remember: any information you share with other users is public. They may copy, store, and share the contents of your communications without your knowledge.

Do Not Track

California Business and Professions Code Section 22575(b) permits California residents to request information on how Artix Entertainment responds to Web browser "Do Not Track" settings. As Do Not Track is a standard that is currently being developed, Activision does not take actions to respond to Do Not Track settings, and instead we adhere to the standards set out in this Privacy Policy.

If you would like to find out more about Do Not Track you may find the following link useful: http://www.allaboutdnt.com/.

Residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebrasks, New Hamshire, New Jersey, Oregon, Texas, Utah, Virginia

These additional rights and disclosures apply only to residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, Oregon, Texas, Utah, and Virginia.

Data Subject Requests

Your state's law may provide some or all of the following rights:

  • To confirm whether or not we are processing your personal data
  • To access your personal data
  • Correct inaccurate personal information
  • To delete your personal data
  • To obtain a copy of your personal data that you previously provided to us
  • Know the purpose your information is being used for and who we share it with

Please note these rights are subject to exceptions. If you have an account with us, we may require you to use the account to submit the request. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days and respond to your request within 45 days. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we are unable to verify your identity, we may deny your request.

Sale of Personal Information

We gather advertising and analytics information from third parties to help support our marketing initiatives and to improve our Services. Targeted advertising purposes this information includes demographic and statistical information, device information and identifiers, connection and usage data, geolocation, and social media information. In addition to the information you give us, Artix Entertainment partners with third-party vendors, contractors, and service providers to provide additional services, features, advertising, or operational analysis (like shipping companies to fulfill merchandise orders and credit card processing companies localized to your region). Both Artix Entertainment and our partners automatically record information about how you use and navigate our Services. We may collect information from them to supplement the info you give us and that we collect automatically.

We will never share, sell, rent, or trade your personal information with / to any third parties for their promotional purposes. 

All third party service providers working with us have agreed to abide by this Privacy Statement, and are specifically prohibited from using your personal information for promotional purposes. All of the third-party companies and service providers we partner with value the security of your personal information. Please note: Service providers may have separate privacy policies that govern their collection, use, and storage of information of information you provide directly to them.

Right to Opt Out of Profiling

State data privacy laws provide you with the choice to opt out of having personal data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you. We do not profile using automated decision making or use data to make a decision that would have a detrimental effect on you.

Appeal

You may have the right to appeal our decision if we deny your request. To appeal, please contact us using this Player Support Ticket Form or by emailing us at ccparequests@battleon.com and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint as follows:


If you have any additional questions, or would like more information on our data collection guidelines, please review our Privacy Policy.